AEGIS-SECURITAS
All servicesIndividual requests & customisations

Your request.
A suitable solution.

An idea, a small change or a special requirement? Individuals, businesses and existing customers are welcome. Describe your digital request and we will clarify whether and how we can help.

People discussing an idea at a laptop and taking notes

Personal & business

A company is not required to make an inquiry.

Small and larger requests

An individual adjustment can be a useful starting point.

Clarify before commissioning

Feasibility, scope and cost are agreed before implementation.

What would you like to change?

Your request does not need to fit a category.

Choose a starting point. A clear description is enough; technical terminology is not required.

Turn an idea into a next step.

You have a digital idea without a finished concept. We discuss your starting point and goal and assess possible approaches.

  • Describe your idea in your own words
  • Clarify the context and technical options
  • Agree a next step and an offer if appropriate
Inquire about this request
A new idea
  1. 01Describe the idea
  2. 02Assess options
  3. 03Agree an approach
Illustrative process · no automatic acceptance or order
Possible support

Discuss individually. Define the scope.

These are examples. We clarify whether we can take on your request and what is included before starting.

Understand the need

Clarify the goal and starting point together.

Assess existing systems

Review technical prerequisites and necessary permissions.

Adjust functions

Make targeted changes to existing digital solutions.

Connect systems

Assess interfaces, data handovers and workflows.

Improve usability

Make interfaces, forms and digital workflows clearer.

Plan development

Discuss custom requests for AEGIS OS or existing projects.

A person planning a project with a laptop and notes at a workbench
A straightforward start

You describe the goal. We clarify the path.

You do not need a full specification or a finished solution. What matters is what does not fit today and what you would like to achieve.

  • Individuals, self-employed people and businesses welcome
  • The company field remains optional
  • Work begins only after an agreed offer is accepted
Clear agreements

Your request. A transparent framework.

Feasibility first

Not every system allows every change. We discuss boundaries and dependencies openly.

Access as needed

Required permissions and data handling are clarified before system work.

Agree additional effort

Changes outside an existing contract are not automatically included in its price.

Working together

From your message to an agreed approach.

  1. 01

    Describe

    Explain your goal, current systems and desired change.

  2. 02

    Assess

    We review the inquiry and clarify open questions.

  3. 03

    Agree

    Scope, price and any dates are agreed.

  4. 04

    Deliver

    Once commissioned, work and a joint review follow.

What does a custom request cost?

The price depends on effort and prerequisites. The inquiry is non-binding; paid work begins only after an offer is accepted.

View the offer model
FAQ

Before you inquire.

Can I inquire as a private individual?

Yes. Individuals and self-employed people are welcome. A company is not required for the inquiry.

Can I request small changes?

Yes. We assess whether the adjustment is technically and practically suitable and explain a possible next step.

Can an existing AEGIS solution be customised?

Yes. Name the solution and your request. We check what your contract covers and what requires a separate offer.

Can you work on third-party systems?

That depends on the system, access, permissions and interfaces. Acceptance follows an assessment.

Does the inquiry create a paid order?

No. The initial inquiry and assessment are non-binding. Further analysis, concepts and implementation are offered and commissioned separately.

What kinds of requests fit here?

Our focus is digital and technical requests involving software, online shops, automation and existing systems. Describe your need and we will tell you whether it fits our services.

What would you like to change or make possible?

Write to us in your own words. We will clarify a useful next step together.

Make an individual inquiryFor individuals, businesses and existing customers